COVID-19 Shipping Update

 

COVID-19 Delays: The below transit times are based on recent orders. Transit times are subject to change and may be impacted by issues in your region. All shipments are sent via DHL (fully tracked & insured). 

Order Processing Times: 3 business days

Current Transit Times:

UK & Europe: 5-10 business days.

USA & Canada: 5-10 business days.

Australasia: 15-20 business days.

Rest of World: 15-25 business days.

 

All orders that are not in production are fully refundable – please contact us if you would like to cancel your order.

For added piece of mind, ADXSTORES offer’s offer a 1 year warranty as well as a 30-day money back guarantee on all non-personalised orders. View our Returns & Warranty cover here.

 

Standard Shipping Times 

UNITED STATES & CANADA

US & Canadian customers should expect to receive their Oder within 4-6 business days.

AUSTRALIA

Australian customers should expect to receive their Oder within 4-6 business days.

UK & EUROPE

UK and European customers should expect to receive their Oder within 5 business days. Customers in this region will be charged a VAT surcharge at checkout to cover the cost of duties and taxes.

REST OF WORLD

ADXSTORES ships globally and even other parts of the world are reachable within 10 business days.

Please note that the timeframes posted above are indicative only, other parts of Europe and North America may be subject to delays.

LATE DELIVERY

In the event of a late delivery, ADXSTORES will do all it can to get your package delivered to you as quickly as possible. However, unless your order is dispatched late, we cannot accept responsibility or offer refunds for delays in shipments that are the result of delays that are the fault of our couriers (DHL & FedEx) or a result of customs clearance delays.

ADXSTORES does not accept responsibility for local import or sales taxes. For more information, please contact your local customs/tax authority.

Please take special note for bulk orders likely to exceed these thresholds.